‍Privacy Policy

  1. Introduction

As part of our mission, ROUX.ai. and its affiliates, collect and process a lot of information. This Privacy Policy is intended to help you better understand how we collect, use and store your personal information—whether you are a Client or end user that uses ROUX.ai’s products, applications or services (together, the “Services”), or whether you’re simply visiting this website. By using any of ROUX.ai’s Services, or by dealing with a client using ROUX.ai’s Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the ROUX.ai Terms of Service.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised policy.

  1. Information from clients

Privacy matters! If you are a client, your customers need to understand how you (and how ROUX.ai) collects and processes their personal information. Accordingly, if you use the Services, you agree to post an up-to-date and accurate privacy policy on your website that complies with the laws applicable to your business. You also agree to obtain consent from your customers for the use and access of their personal information by ROUX.ai and other third parties. In addition, if you are collecting any sensitive personal information from your customers (including information relating to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or sexuality), you agree to obtain affirmative, express consent from your customers for the use and access of sensitive personal information by ROUX.ai and other third parties.

  1. What information do we collect from you and why?

While registering for an account, visiting our website, filling in forms, contacting us, or using our Service, we may collect or ask you to provide certain personal information that can be used to contact or identify you. In some instances depending on which Services you request, you may be asked to provide us with various categories of sensitive personal information. By providing us this information, you consent to our use of your sensitive personal information in accordance with this privacy policy.

Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Business name
  • Position at current employer
  • Website URL
  • Address, State, Province, ZIP/Postal code, City
  • Any personal data you post on our website
  • Data about how you use our website
  • Technical data such as your IP address, your login data, details about your browser, time zone settings and other technology on the devise you use to access our website
  • Your marketing and communication preferences
  • Any information that you directly provide to us whether through our contact form, over the phone, by email or otherwise
  • Photographs of you at events
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, by contacting us at info@roux.ai, or by canceling your account. We use this information to provide you with our Services; for example, to confirm your identity, contact you, provide you with advertising and marketing, and invoice you. We also use this information to make sure that we comply with legal requirements. Other use of this data includes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service and our website
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

We collect data about the ROUX.ai websites that you visit. We also collect data about how and when you access your account and the ROUX.ai platform, including information about the device and browser you use, your network connection, your IP address, and information about how you browse through the ROUX.ai interface.

We use this information to give you access to and improve our Services; for example, to make our platform interface easier to use. We also use this information to personalize the Services for you. Finally, we may use this information to provide you with advertising or marketing.

Upon completing the sign-up process for the Services, and depending on your location, we [or our third-party payment processor] may collect your payment information and create a Payments account on your behalf. If you activate a Payments account, we collect information like your business address, business type, business ID number, date of birth (if you are an individual business owner), bank account information and government-issued identification information, such as your Social Security Number or your Social Insurance Number or, alternatively, if you are Canadian merchant and elect not to provide your Social Insurance Number, a copy of your government-issued identification.

We use this information to create a Payments account for you, to provide you with Payments services, including fraud and risk monitoring, and to comply with applicable legal and regulatory requirements.

We collect personal information about your customers that you share with us or that customers provide while utilizing various tracking we deploy through a Facebook Pixel, Google Analytics, or other third-party tracking systems.

We use this information to provide you with our Services and so that you can better serve your customers.

Where we need to verify your identity (for example, if there are concerns around identity theft, or if you call into support and we need to authenticate your account), we may request that you provide us with government-issued identification information.

We use some of the personal information you provide us to conduct some level of automated decision-making — for example, we use certain personal information to help us screen accounts for risk or fraud concerns.

We will also use personal information in other cases where you have given us your express permission.

  1. When do we collect this information?

We collect personal information when you sign up for our Services, when you access our Services, our website, or otherwise provide us with the information.

We also partner with third parties who provide us information about clients or prospective clients, for example to help us screen out clients associated with fraud.

  1. When and why do we share this information with third parties?

ROUX.ai works with a variety of third parties and service providers to help provide you with our Services and we may share personal information with them to support these efforts. ROUX.ai uses third-party service providers to store personally identifiable information. In those instances, the information is stored on servers and databases beyond our direct control. The information may be stored and processed by ROUX.ai’s third parties and service providers in any country that such third party or service provider stores or processes information.

We may also share your information in the following circumstances:

  • to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
  • to help us conduct marketing and/or advertising campaigns.
  • to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).

ROUX.ai will always ask for your consent before sharing your personal information with third parties for purposes other than those described in this Section.

For EU data subjects, ROUX.ai is responsible for all onward transfers of personal information to third parties in accordance with the EU-U.S. Privacy Shield Framework, the Swiss-U.S. Privacy Shield Framework, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

  1. Information from cookies and similar tracking technologies

Cookies, scripts, beacons, and other tracking technologies are used by ROUX.ai. These tracking technologies are used for purposes of this Website and the Services, to recognize your device, track your movements around this website, provide you with a personalized user experience on our websites, remember your user settings, obtain demographic and web information, and for analytics and authentication.

We also use cookies as part of the Services, for example to operate the login for our platform(s) (including the Jungle or ROUX.ai platform).

We also use cookies to serve targeted ads from Google, Facebook, Bing, SourceKnowledge, and other third-party vendors.

Our third-party advertising partners use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

Opting out: You can opt out of targeted ads served via specific third party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

For a deeper understanding of Cookies, here is more information on Cookies in general and how we use them:

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the ROUX.ai’s websites and our Client’s websites, including performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website or the websites of our Clients, to use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include, but are not limited to:

User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.

Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).

Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.

User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

ROUX.ai is dedicated to user experience and we use many tools to help us improve our website and our platform. To this end, we use reporting and analytics cookies to collect information about how and how often you use our websites or the websites of our Clients, various user activity, click and scroll movement, and page content.

We use these analytics cookies to estimate the number of unique visitors, to improve our websites and our clients’ websites, and to detect the most searched for words in search engines that lead to a webpage. We use these cookies to learn how our websites and our clients’ websites are performing and make relevant improvements to improve browsing experience. We also use Google Analytics and other third-party analytics providers to help measure how users interact with website content. These cookies “remember” what users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page.

Advertising cookies are used on our website and our Clients websites to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Without these cookies, the advertisements that you see may be less relevant and interesting to you.

Finally, Social and Content cookies are placed to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these into our platform and our Client’s platforms to improve the experience of browsing and interacting with said websites. Please note that some of these services also place cookies that are also used for things like behavioral advertising, analytics, and/or market research.

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org. Additionally, each Facebook user can control their ad settings from the platform (ex: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen)

Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the platforms themselves.

  1. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), ROUX.ai legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

ROUX.ai may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law
  1. Retention of Data

ROUX.ai will retain your Personal Data only for as long as is necessary to provide the Services and for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

ROUX.ai will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

You may request to amend or delete inaccurate data. All inquiries regarding amendments or deletion should be sent to info@roux.ai.

  1. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States or Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States or Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ROUX.ai will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

  1. Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, ROUX.ai may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency); if the request is made via a subpoena or other legal proceeding or if under the circumstances it is reasonable to believe that such disclosure is necessary to comply with the law, enforce our Terms of Service, protect the rights of ROUX.ai or others.

In the event ROUX.ai is required by law to disclose your Personal Data, ROUX.ai will, to the extent it is allowed by applicable law, notify you prior to disclosing such data.

Legal Requirements

ROUX.ai may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of ROUX.ai
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
  1. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

  1. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ROUX.ai aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where ROUX.ai relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

  1. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

ROUX.ai uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

  • Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
  • Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405 You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
  • Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  1. Control over and access to your personal information

ROUX.ai understands that you have rights over your personal information, and takes reasonable steps to allow you to review, access, correct, amend, delete, port, or limit the use of your personal information. If you are a client, you can update many types of personal information, such as payment or contact information, directly within your account settings. If you are unable to change your personal information within your account settings, or if you are concerned about data collected as you visit ROUX.ai’s websites or use our support services, please contact us at info@ROUX.ai to make the required changes.

If you have any questions about your personal information or this policy, or if you would like to make a complaint about how ROUX.ai processes your personal data, please contact ROUX.ai by email at info@ROUX.ai or by mail at:

[Re: Privacy Compliance Officer]

[350 E Royal Lane, #150, Irving TX 75039]

Data Processing Addendum

This ROUX.ai Data Processing Addendum (“Addendum”) supplements the ROUX.ai Terms of Service (the “Agreement”) by and between you (“Client”) and ROUX.ai. This Addendum is shall be applicable to any Client

  1. Definitions

(a)        “Controller”, “Data Processor”, “Data Subject”, “Processor”, “Processing”, “Subprocessor”, and “Supervisory Authority” shall be interpreted in accordance with applicable Data Protection Legislation;

(b)       “Data Protection Legislation” means European Directives 95/46/EC and 2002/58/EC, and any legislation and/or regulation implementing or made pursuant to them, or which amends or replaces any of them (including the General Data Protection Regulation, Regulation (EU) 2016/679);

(c)        “GDPR” means the General Data Protection Regulation, Regulation (EU) 2016/679);

(d)        “Personal Data” as used in this Addendum means information relating to an identifiable or identified Data Subject who visits or engages in transactions through your business (a “Customer”); and

(e)        All other capitalized terms in this Addendum shall have the same definition as in the Agreement.

  1. Data Protection

Each company is responsible for ensuring their own compliance with all Data Protection Legislation, just as they are responsible for compliance with the laws that apply to them today.

Prior to providing any data to ROUX.ai, Client (you) (and any data provider you may use) represents and warrants that they acquired and continuously maintain said data in compliance with all Data Protection Legislation and any other laws that might relate to said data. You warrant that you have a lawful basis (in compliance with all applicable laws, regulations and industry guidelines) for the disclosure and use of Customer Data. In the event that said data is passed on to ROUX.ai, each party acknowledges that the Client is the Controller of the Personal Data and ROUX.ai is the Processor.

Client, as Controller shall: (i) comply with all applicable privacy and data protection laws including the Data Protection Legislation; (ii) ensure that any instructions that it issues to ROUX.ai shall comply with the Data Protection Legislation; (iii) have sole responsibility for the accuracy, quality and legality of the Personal Data provided to ROUX.ai; (iv) have established the legal basis for processing under the Data Protection Legislation; (v) have provided all notices and obtained all consents as may be required under the Data Protection Legislation; and (vi) ensure that it has and will continue to have, the right to provide access to the Personal Data to ROUX.ai in accordance with the terms of the Agreement and this Addendum.

If ROUX.ai believes that any instruction from Client is in violation of, or would result in Processing in violation of the Data Protection Legislation, then ROUX.ai will promptly notify Client, and if Client believes ROUX.ai is or may be in violation of the Data Protection Legislation it will notify ROUX.ai.

Where a Data Subject is located in the European Economic Area, that Data Subject’s Personal Data may be processed by ROUX.ai. As part of providing the Services, this Personal Data may be transferred to other regions which our third parties or service providers store or process data, including to Canada and Ireland. Such transfers will be completed in compliance with relevant Data Protection Legislation.

When ROUX.ai Processes Personal Data in the course of providing the Services, ROUX.ai will comply with all applicable privacy and data protection laws, including the Data Protection Legislation, and will:

  • Process the Personal Data as a Data Processor, only for the purpose of providing the Services in accordance with documented instructions from you (provided that such instructions are commensurate with the functionalities of the Services), and as may subsequently be agreed to by you, unless otherwise required to do so by Union or Member State law to which ROUX.ai is subject. If ROUX.ai is required by law to Process the Personal Data for any other purpose, ROUX.ai will provide you with prior notice of this requirement, unless ROUX.ai is prohibited by law from providing such notice;
  • Ensure all persons authorized to process the personal data are under confidentiality obligations;
  • notify you if, in ROUX.ai’s opinion, your instruction for the processing of Personal Data infringes applicable Data Protection Legislation;
  • notify you promptly, to the extent permitted by law, upon receiving an inquiry or complaint from a Data Subject or Supervisory Authority relating to ROUX.ai’s Processing of the Personal Data;
  • delete or return all personal data to the controller after the end of provision of the Services, and delete all copies of such data unless otherwise required by law;
  • taking into account the state of the art, cost of implementation, and the nature, scope, context, and purpose of the Processing, implement and maintain appropriate technical and organizational measures appropriate to the risk to protect the Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of Personal Data and appropriate to the nature of the Personal Data which is to be protected;
  • notify you promptly upon becoming aware of and confirming any accidental, unauthorized, or unlawful processing of, disclosure of, or access to the Personal Data;
  • prior to engaging a sub-processor, ROUX.ai will bind such sub-processor to the data protection obligations set forth in this Agreement;
  • ROUX.ai will adhere to an approved code of conduct as referred to in Article 40 of the GDPR;
  • ensure that its personnel (including its staff, agents, subcontractors, and Subprocessors) who access the Personal Data are subject to confidentiality obligations that restrict their ability to disclose the Customer Personal Data;
  • upon termination of the Agreement and the end of provision of the Services, ROUX.ai will promptly initiate its purge process to delete or anonymize the Personal Data which falls under Data Protection Legislation, unless Union or Member State law requires storage of such Personal Data. If you request a copy of such Personal Data within 7 days of termination, ROUX.ai will provide you with a copy of such Personal Data;
  • taking into account the state of the art, the cost of implementation, and the nature, scope, context, and purposes of the Processing, assist the controller, at the controller’s expense, by appropriate technical and organizational measures, insofar as this is reasonably possible, for the fulfillment of the controller’s obligations to respond to requests for exercising the data subject’s rights as provided in Chapter III of the GDPR;
  • reasonably assist the controller, at the controller’s expense, in ensuring compliance with its obligations pursuant to Articles 32 to 36 of the GDPR, taking into account the nature of processing and the information available to the processor;
  • make available to the controller all information reasonably necessary to demonstrate ROUX.ai’s compliance with the obligations as provided in Article 28 of the GDPR;
  • upon prior reasonable notice to ROUX.ai, allow for and contribute to on no more than an annual basis, audits, including inspections, conducted by the controller or another auditor mandated by the controller and subject to the approval of ROUX.ai, with such approval not being unreasonably withheld.

In the course of providing the Services, you acknowledge and agree that ROUX.ai may use Subprocessors to Process the Personal Data. ROUX.ai’s use of any specific Subprocessor to process the Personal Data must be in compliance with Data Protection Legislation and must be governed by a contract between ROUX.ai and Subprocessor, providing such Subprocessors be bound by the same data protection obligations set out in this Addendum.

Special Provisions Concerning the Use of Facebook Pixels and SDKs

You (or partners acting on your behalf) may not place Facebook pixels on websites that you do not own without written permission.

If you use Facebook pixels or SDKs, you further represent and warrant that you have provided robust and sufficiently prominent notice to users regarding the Customer Data collection, sharing and usage that includes, at a minimum:

For websites, a clear and prominent notice on each webpage where Facebook pixels are used that links to a clear explanation (a) that third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads, (b) how users can opt-out of the collection and use of information for ad targeting, and (c) where a user can access a mechanism for exercising such choice (e.g., providing links to: http://www.aboutads.info/choices and http://www.youronlinechoices.eu/).

For apps, a clear and prominent link that is easily accessible inside your app settings or any privacy policy and from within any store or website where your app is distributed that links to a clear explanation (a) that third parties, including Facebook, may collect or receive information from your app and other apps and use that information to provide measurement services and targeted ads, and (b) how and where users can opt-out of the collection and use of information for ad targeting.

In jurisdictions that require informed consent for the storing and accessing of cookies or other information on an end user’s device (such as but not limited to the European Union), you must ensure, in a verifiable manner, that an end user provides the necessary consent before you use Facebook Business Tools, including Pixels, to enable Facebook to store and access cookies or other information on the end user’s device. (For suggestions on implementing consent mechanisms, visit Facebook’s Cookie Consent Guide for Sites and Apps.)

  1. Miscellaneous

In the event of any conflict or inconsistency between the provisions of the Agreement and this Addendum, the provisions of this Addendum shall prevail. For avoidance of doubt and to the extent allowed by applicable law, any and all liability under this Addendum, including limitations thereof, will be governed by the relevant provisions of the Agreement. You acknowledge and agree that ROUX.ai may amend this Addendum from time to time by posting the relevant amended and restated Addendum on ROUX.ai’s website, available at https://roux.ai and such amendments to the Addendum are effective as of the date of posting. Your continued use of the Services after the amended Addendum is posted to ROUX.ai’s website constitutes your agreement to, and acceptance of, the amended Addendum. If you do not agree to any changes to the Addendum, do not continue to use the Service.

You have the right to lodge a complaint with a Supervisory Authority.

Save as specifically modified and amended in this Addendum, all of the terms, provisions and requirements contained in the Agreement shall remain in full force and effect and govern this Addendum. If any provision of the Addendum is held illegal or unenforceable in a judicial proceeding, such provision shall be severed and shall be inoperative, and the remainder of this Addendum shall remain operative and binding on the parties.

The terms of this Addendum shall be governed by and interpreted in accordance with the laws of the state of Texas and the laws of United States applicable therein, without regard to principles of conflicts of laws. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the state of Texas with respect to any dispute or claim arising out of or in connection with this Addendum.

In the event that as a Client you work with multiple Clients that you offer ROUX.ai’s services to (“Sub-clients”), you agree that you have the right to and shall bind said Sub-clients to all terms outlined within this Data Processing Addendum.